![]() ![]() In short, this DW has been with me in a broken state longer than it has been working. ![]() Still waiting on the control panel and I'm doubtful it will come in during the newly crafted 10 day window.If past 'support' is a predictor, they will not place my satisfaction as a priority. I have received another motor assembly, this time in a factory box and well packaged. I request to speak with a supervisor and in about 3 hours a 'Customer Service Lead' calls back, explains that the repair was not 'Escalated', not 'High Priority'.but is now, AND, they get an additional 10 days to send the parts before any other option of resolution will be considered. I recontact CS in early March after day 23 and expect a higher level of handling/support. The part was totally useless with bent metal mounting tabs, broken plastic, etc. Closer inspection had about 10 small plastic pieces broken off in the bottom of the box. In about 1 week I receive a motor assembly in a rather large generic box and the part only had a single flimsy layer of bubble wrap. They agreed to ship the parts directly to me and then the sub-contractor will install. I was told that they reserve a 22 business day time period to produce the parts before they would exchange with a new DW. What happened is CS explains that now the repair has been "Escalated" and placed on "High Priority". I plead with CS them to exchange for a new DW and stop waiting for parts.Do the right thing and take care of your customer. Most models also have the ProScrub feature, which has 40 targeted spray jets that eliminate the need for prescrubbing or soaking.Īnother notable feature available is the ProWash cycle, which automatically determines the ideal cycle for dishwashing based on how dirty the dishes are. ![]() The standard wash arm on most KitchenAid models is designed to reach every part of the dishwasher. The most important feature of a dishwasher is how well it washes. It also helps stop the drain from clogging and saves energy by allowing the dishwasher to reuse water. This helps remove food particles from the water and prevent them from making it back to the dishes. Each model has a screen filter, a coarse filter and a microfilter. The dishwasher’s triple-filtration system helps customers prolong the life of their KitchenAid appliance. Many KitchenAid models with a third rack also have rotating wash jets. A third rack, for example, is a feature that is growing in popularity. KitchenAid dishwashers have several features that make the brand a popular and reliable choice. ![]()
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